FREQUENTLY ASKED QUESTIONS
What is the delivery time for my order?
Due to high demand, orders are delivered within 5–10 business days.
We ship from multiple warehouses to ensure the fastest possible delivery.
Most customers receive their order within 7 business days.
What if I haven’t received my order yet?
Please allow the full 5–10 business days for delivery.
If your order hasn’t arrived after this time, contact us at info@vomaire.com and we’ll track it down for you immediately.
How do I return or exchange my order?
Need to return or exchange an item? No problem.
Email us at info@vomaire.com
with:
- Your full name
- Your order number (e.g. #0000)
- The reason for your request
We’ll guide you through the process step-by-step.
Who pays for return shipping?
Return shipping costs are handled by the customer.
Rates depend on your chosen carrier.
What are the return conditions?
You have 30 days after delivery to request a return.
To qualify:
- Item must be unused
- Original packaging must be intact
- All tags must be attached
What payment methods do you accept?
We accept:
- Credit & Debit Cards (Visa, Mastercard, American Express)
All payments are secure, encrypted, and protected.
What if I didn’t receive a confirmation email?
No worries — sometimes emails can be delayed or end up in spam.
If you still haven’t received it, contact us at info@vomaire.com with your name and email, and we’ll resend it right away.
Can I cancel my order?
Yes — cancellations are possible within 24 hours of placing your order.
Email info@vomaire.com with your details and we’ll handle it as quickly as possible.